1. Introduction
This Privacy Policy explains how BudgetBazaar collects, uses, stores and handles personal information when you use our website, create an account, place an order, request a quotation, contact us or otherwise interact with our services.
2. Information We May Collect
We may collect information including:
• Name and contact details.
• Email address and telephone number.
• Company or business information.
• Delivery and billing addresses.
• Account and authentication information.
• Order and transaction information.
• Product enquiries and quotation requests.
• Customer service communications.
• Technical information relating to use of our website, browser or device.
3. How We Use Your Information
We may use your information to:
• Create and manage your BudgetBazaar account.
• Process and fulfil orders.
• Arrange deliveries and returns.
• Respond to enquiries and quotation requests.
• Provide customer support.
• Prevent fraud and protect our platform.
• Improve our products, services and website.
• Send service-related communications about your account, orders or requests.
4. Payments
Where electronic payments are offered, payment information may be processed by third-party payment providers. We may receive transaction references, payment status and limited payment-related information necessary to complete and manage an order.
5. Sharing of Information
We may share information with trusted service providers where reasonably necessary to operate BudgetBazaar. These may include delivery providers, payment providers, technology providers, suppliers and professional service providers.
We may also disclose information where required by applicable law, regulation, court order or lawful authority.
6. Data Security
BudgetBazaar uses reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.
No internet-based service can guarantee absolute security, and customers are responsible for keeping their account credentials confidential.
7. Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud and comply with legal or regulatory obligations.
8. Cookies and Similar Technologies
BudgetBazaar may use cookies, local storage and similar technologies to maintain sessions, remember preferences, operate shopping features, improve performance and understand website usage.
9. Your Information
Depending on applicable requirements, you may contact us to request access to, correction of or other action regarding certain personal information we hold about you. We may need to verify your identity before processing such requests.
Subject to applicable law, these requests may include access, correction, deletion, restriction or objection to certain processing, withdrawal of consent, and information about transfers or sharing. Withdrawing consent does not affect processing already carried out lawfully and may not prevent processing needed to complete a contract or comply with law.
10. International Processing
Some technology, payment, communications or delivery providers may process information outside the UAE. Where applicable, we use providers and safeguards intended to protect personal information and meet legal requirements for cross-border transfers.
11. Marketing
Service messages about an account, order or request are not marketing. We will only send promotional communications where permitted and will provide a way to opt out. We do not use customer information for unrelated direct marketing without an appropriate basis or permission.
12. Third-Party Links
Our website may contain links to third-party websites or services. BudgetBazaar is not responsible for the privacy practices or content of independent third-party services.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on this page together with the revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or how BudgetBazaar handles your information, please contact us through our Contact page.
CONTACT BUDGETBAZAAR